Delivery and Refund Policies

DELIVERY

We currently offer standard delivery for our customers in the UK. Unfortunately, we do not ship internationally. Delivery in the UK will be shipped by Royal Mail, 2nd Class Signed For.

All delivery costs will be added on at checkout.

Once the product is shipped by us, it should arrive within 1 to 3 working days. Working days do not include Saturdays, Sundays or Bank holidays.

RETURNS

As our products are handmade, we do not accept returns or exchanges.

However, if your item is faulty or damaged, we can rectify this issue. We will gladly replace items in the unlikely event that you receive damaged roses. Send us an email at info@rosesdereve.com where we will send you further details. Please ensure you email us within 30 days of purchase